- Vanita Maharaj
Content Marketing Ideas For Small Business Owners in the Caribbean - Facebook and Instagram
Social media is an incredibly effective tool that can be used to help small businesses and entrepreneurs. One of the most common ways people venture into online business is by offering their products on a Facebook or Instagram page. It’s a cheaper alternative to having a brick and mortar store and less hassle than having a website designed.
Facebook, and its subsidiary Instagram, are intended to be used as social media apps that foster community, so they’re great places to share your passion for your business, engage with your customers and build a following.
But, people aren’t going to flock to your business’ social media page in droves simply because you have one. Use these tips to help drive interest and engagement to your Facebook or Instagram store:
Get Your Branding Right
When it comes to using social media, visuals are everything. So, it’s important that you choose images for your profile picture and cover photo that reflect your brand. Try to incorporate the company logo in the profile picture and use the cover photo to express your brand’s energy and what you do.
For example, if you sell flowers, your profile picture can be your logo and your cover photo can be a display of your best arrangement.
Engage With Your Audience
Your business page doesn’t have to just contain posts of your product or service offerings like a website would. You can use features of Facebook and Instagram to engage with your customers. You should be posting as often as you can to boost engagement.
Use the status feature for interaction with your customers. For example, if you sell makeup products, ask, “What’s your must-have makeup item for a date night?” Get people responding, and also use the data to improve your stock.
You can use the poll feature on Instagram stories to compare items in your stock as well and see which ones your customers respond more favourably to.
Host a Giveaway Competition
One way to help market your business page is by hosting an online giveaway competition:
Make a post of a product or service from your business that you’re going to give away for free to the winner of the competition.
Ask your followers to comment under the post and tag a number of their friends to enter.
State that in order to be eligible to win, entrants must be following your business page.
State that sharing the post to their story increases their chances of winning.
Most importantly: be transparent with the process of how you select the winner.
Have Greeting Posts For Religious and National Holidays To Foster Inclusivity
To help foster a sense of community around your business, you should try to post greetings for all major holidays so potential customers feel welcomed on your page. Something as simple as an “Eid Mubarak” post or “Happy Emancipation Day” post can lead to customers feeling a sense of shared connection to your page.
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